FREQUENTLY ASKED QUESTIONS
Prices: Walking tours are $18 per person unless otherwise noted. Seniors (aged 65+) are $13. Children 11 and younger are $13. No children younger than 6 years allowed on our walks and tours. Anybody who can't be quiet while we tell stories can be expelled from tour with no refunds.
We give our tours rain or shine unless severe weather threatens the safety of our groups. Because of this, tickets are generally non-refundable. If we cancel a tour for any reason, we will give you a tour certificate to be used at a future tour. Any refunds which are issued are done so on a case by case basis with a business check - minus shipping and handling fees.
Payments through online services cost money - and these fees rise every year. If you purchase a tour ticket and then change your mind and want a refund, please do so at least two weeks ahead of time for walking tours and four weeks ahead of time for bus tours. We can either book you on another walk/tour (if there is availability) or we can refund your money. We will refund your ticket price minus credit card company/PayPal fees and shipping & handling via a refund check. If you change your mind about attending a tour less time ahead of the tour, we will determine refunds on case by case basis.
If you do not cancel and do not attend then this is like a movie theatre or theatre ticket - if you don't show, you don't get a refund either - generally non-refundable.
Reservations are required. Our tour numbers are limited for safety and enjoyment purposes and therefore, we may have some instances where we have to turn away people who want tours at specific times.
Payments made in advance via Paypal, credit card, check through Paypal, check or money order (last three need to arrive two weeks before tour date - otherwise space on tour can't be guaranteed) are preferred.
Because of high demand, in August/September/October/November, it is recommended that you prepay using the online store to confirm your reservation. Once payment has been received, your confirmation will be emailed to you.
Our Paypal email is firstname.lastname@example.org.
Please note: NO PHYSICAL TICKET WILL BE SENT TO YOU. You don't have to print out a receipt. We will send you reservation information after your order comes in. If you purchase your ticket 3 hours before the tour or less please print your order receipt upon checkout and bring it to the tour. Or give us a call to verify we have the order.
Group tours and private corporate charters are available by pre-arrangement. We can design a tour specific to your group, special theme tours (i.e. ethnic ghosts, women ghosts, religion, holiday themes, tours for academic and parapsychology professionals, etc.) and tours that include stops at local eating and drinking establishments purported to be haunted. For groups of 8 or more. Contact us for details.
Safety for all tours. Please:
By attending this tour, you are acknowledging that you are attending the tour at your own risk. Our tour guide, Unseenpress.com and the owners of property that are visited cannot be held accountable for injuries sustained.
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